Cathy Cress holds an MSW in Aging from U.C. Berkeley. Her book Handbook of Geriatric Care Management, Jones and Bartlett, is the bible of geriatric care management and came out in a fourth edition will be out in fall 2015 .Her book Care Managers, Working With the Aging Family, Jones and Bartlett is one of the few major books on the aging family. She just published My Geriatric Care Management Operations Manual, available on her web site http://www.cathycress.com/ Ms. Cress is the founder of GCM Consult, working with small and national groups who want to add or launch GCM businesses. She has taught geriatric care management at the University of Florida, San Francisco State University and UC Berkeley. Cress is a founding partner in CHN Consultants, “Your Partners in Eldercare Development”.